Reviews & Testimonials | Amber Windows

Testimonials & Reviews

All customers look beyond price when making an important purchase and our customers are no exception to this. Amber offer an after sales service that is the envy of the industry, giving our customers complete peace of mind. We are a company with huge customer satisfaction database, and 35% of all our business comes from recommendations. At Amber we know that choosing the right company for your next home improvement can be a daunting task. See what our customers are saying about their experience with us.

					Had a bathroom window fitted today and I must say how pleased I was with the two guys who came to fit it-Nathan & Ade. Both guys were very courteous and very professional and they did a superb job. Thank you				
Heidi Pearson
 

					My wife and I would like to thank the Amber Team from quotation stage right through to completion of our double glazing windows and doors. 
Excellent quality of product with an excellent fitting on time and as agreed.  All very professional staff and very helpful throughout.  
Has made a substantial difference to the warmth in the house, which was previously very cold even during the summer months!  Already received many compliments from friends, neighbours and family about the look and quality of the fitting and product.
We would recommend Amber to anyone as they are good at what they do and the quality of the product and price is great!
Mr M and Mrs G- Birmingham.				
Khalik Mohamed
 

					Julian and Steve did a fantastic job, very pleased with the results.
Turned up on time very clean and tidy work even assisted in removing a lock from the old door which I wanted to reuse.
I would recommend Amber products and service to anyone who wants a good product that will last years.				
Paul Blakemore
 

					We have had several quotes for new windows and front door but a guy knocked on the door and then an appointment was made for a rep to come and quote us. I honestly expected a hard sell but in all honesty I was wrong.
After choosing how we  wanted the windows to look ie roll openers or just side and the style of the front door we decided to go ahead. 2 weeks later we have new windows and doors.
We live on a very busy main road and we are amazed at how quite the house is ,I have also had to turn the heating down. 
We had a phone call the day before fitting to say what time to expect the fitters.  
Chris and Ian came bang on time . They were great lads and used covers on the carpets and furniture when removing the old windows.  They were extremely friendly and very professional. They did a first class job and cleaned up any mess.
We are really pleased with the windows, they look brilliant from outside and of course inside. Wr have lost all the drafts that we had with the old double glazing. 
We also had a new front door fitted and again all the drafts we had from the old door has gone.i would definitely recommend amber windows both for price and quality.				
irene Tennant
 

					Great service. Was unsure at first having had bad experiences with window sales companies and poor fitting before, I was pleasantly surprised with the service. The fitters were polite and efficient and all in all really happy with the quality of my work. When problems have come up the customer service has been great, can't really say much better.				
A O'G
 

					Thank You!

"Just to say how pleased I am, in fact very very pleased with my new bay window. There is such a difference in the quality to my old one & looks so much better & finished off properly."
"The men (Julian & Steve) arrived exactly on time,  worked hard all day with no messing about.   I will certainly recommend Amber windows to friends & relations".				
carole rake
 

Customer Testimonials

First class and exceed my expectations

"I wish to express my great thanks. I have just had two new electric garage doors fitted. Which I must say are first class and exceed my expectations. The two gentleman who fitted the doors were extremely polite, pleasant, professional and a credit to your company. This is the second job to have had done by Amber and would highly recommend."

Mrs Champken Jones Amber Windows March 5, 2020

A Job Remarkably Well Done

"Your company recently fitted a new door for me and I write to tell you how pleased I am with this installation. Your fitters Adrian and Nathan were excellent. They were so tidy, sweeping up… a job remarkably well done."

R Crawley Amber Windows October 23, 2019

Willing to go the extra mile.

"Just want to say thank you so much to Ian & Chris, for the wonderful work they both did putting in my new windows, very professional. Both very friendly & kind, willing to go the extra mile to make me happy. Would recommend both of them to any of my friends for the high standard of work, carried out."

Maureen Amber Windows March 14, 2019

Excellent Products and Services

"We would like to take this opportunity to thank you and your staff for the excellent products and services provided. In particular we would like to thank Krish and his mate for the highly professional and very tidy way they completed their work, they are a credit to your company, their enthusiasm for the Amber Windows products being something to be proud of."

Mr A Cogzell Amber Windows July 11, 2018

A Real Sense of Family

"I have been very impressed with the communication that has gone on, keeping everyonein the loop" "The Staff have interacted with one another with a real sense of family values, from Mr Maxwell down. Please give him my regards" "Please thank everyone on my behalf"

S. Dullen Amber Windows April 3, 2018

Thanks for the excellent service

"Many Thanks for the excellent service we received from Amber earlier today. The windows were fitted with speed and efficiency by the team of fitters, who were friendly, informative and professional. The windows look great and I will certainly recommend 'Amber' to friends and family. A following visit from your sales team and a phone call from Amber confirming receipt of payment was received, clearly showing the high level of Customer service. Thank-You"

Mrs Cox Amber Windows February 8, 2018

Keep up the good work

"We are delighted with your our new conservatory. From the initial meeting with Kevin James who’s a credit to you. The bricking stage went perfect the lads very polite didn’t stop working tidied up after. The construction went like clockwork again lads very polite worked none stop. Each time lads came on time and date booked. We would recommend Amber to anyone with confidence. Your team are a credit to you. Keep up the good work. We would not hesitate to have more work done by you. Thank you"

Mrs Baker Amber Windows January 7, 2018

Thank You, For My Lovely Conservatory!

"Thank you, thank you, for my lovely Conservatory and my new windows. Thank the bricklayers for the hard work & lovely finish its great. Also the fitters for lovely windows & doors, etc. the quality is the best. The electrician has just finished the lights so I wont be doing the washing in the dark anymore. Also the bathroom & back bedroom window which I can now open wide. I am so happy with everything. I was a bit worried after I first ordered it thinking it will be very traumatic and all too much for me. I am pleased to say it hasn't, everybody has been great and so helpful, and explained things as they went along telling me who was coming and when. Also their names" "So happy with everything I am having the front bedroom windows and porch done."

M.D. Winkles Amber Windows November 15, 2017

We have been so impressed

"Your Company recently supplied and installed at our home a new porch and house front door...we would like to take this opportunity to thank you and your staff for the excellent products and services provided."
"In particular we would like to thank:...Mark...he provided a highly professional and very friendly sales service. Chris (the surveyor) for hisunderstanding of our installation and accuracy of measurement. Richard and Steve the installation team for their quality of workmanship and consideration of our environment."
"All the above are a credit to your company, their enthusiasm for the Amber Windows products being something to be proud of."

Mr Cogzell Amber Windows November 15, 2017

Thank You!

"Just to say how pleased I am, in fact very very pleased with my new bay window. There is such a difference in the quality to my old one & looks so much better & finished off properly."
"The men (Duncan) worked hard all day with no messing about. If my conservatory comes up to the same quality & finish you will have a very very happy customer!"

M D Winkles Amber Windows August 23, 2017

All of this is greatly appreciated

"We wanted to write to you to advise how happy we have been with the customer service we have received from from your organisation."
"We have had to contact you on two seperate occasions relating to problems that had developed and both were dealt with in a friendly and efficient manner. The repair on the first occasion was quickly carried out. Thankfully, on the second occasion, the problem righted itself and when cancelling the appointment we were assured it would be no trouble at all to contact you again should we have any further problems."

D C G & J M Kennerley Amber Windows August 18, 2017

Need we say more?

"We have just had our house equipped with new double-glazed windows and doors from yourselves. To say we are very pleased would be an understatement. The fitting team were wonderful: Very efficient, professional and extremely hard-working, polite and friendly. The work the undertook was under weather conditions that were, it's safe to say, changeable. Yet somehow the contrived to do everything, replace every window and both exterior doors without getting any wet or muddy footprints on our floors, which was suprising and pleasing"
The windows themselves are as good as we were led to believe by your salesman, who, I have to add, was very expert at putting across everything about your compny and the products. His presentation helped us to decide, on the spot, to have the work carried out by Amber Windows and we can safley say that it was the best decision we could have made."
"To sum up: Quality of windows/doors - 100%. Quality + efficiency of the fitting - 100%. Workmanship - 100%."

Dave & Barbara Carter Amber Windows August 3, 2017

Many Thanks

"My wife and I wish to thank Amber Windows for the excellent work done on replacing our flat roof. The two fitters Mike and Paul were exceptionally efficient - professional - polite - and very helpful at all times."
"My wife and I have thanked them and it would please us if Amber Windows could officially thank them as well."

John Ashford Amber Windows August 1, 2017

The Result is Just Amazing.

"Many thanks for the outstanding job done by all those involved at every stage of the replacement of our windows and the construction of the new conservatory."
"It has made such a difference, we couldn't be happier. The result is just amazing."

N & S Reynolds Amber Windows September 20, 2016

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30 Years in Business

We are a family run business based in the Midlands for over 30 years.